Audience

Companies with 10-500 employees

About Electric

Electric is reinventing how businesses manage their IT. Providing real-time IT support to 30,000 users and centralized IT management to over 600 customers, Electric offers companies a 50% reduction in IT spend and standardized security across devices, apps, and networks, whether you're on-site or remote.

We have an 100+ person team ready and willing to help with IT support. Once the Electric App is enabled in your Slack workspace or Microsoft Teams tenant, your team will have access to chat with Electric whenever they need help. They'll get a response from a member of our team in 10 minutes or less (our average is 6 minutes).

Electric's team of experts is trained to handle a wide range of support needs. From the most basic password reset through device crashes, we've got your team covered.

Pricing

  • Pricing Details:Flexible based on your needs

    • Integrations

    See Integrations

    Company Information

  • Electric
  • Founded: 2016
  • United States
  • www.electric.ai

    • Electric Frequently Asked Questions

  • Q: What kinds of users and organization types does Electric work with?

    Electric works with these users and organization types: Mid Size Business, Small Business, Freelance, and Nonprofit.

  • Q: What languages does Electric support in their product?

    Electric supports these languages: English.

  • Q: What kind of support options does Electric offer?

    Electric offers support via business hours, 24/7 live support, and online.

  • Q: What other applications or services does Electric integrate with?

    Electric integrates with: Adobe Creative Cloud, Asana, Box, Datto SIRIS, DocuSign, Dropbox, Jamf Now, Kaseya BMS, Kaseya VSA, LastPass, Mailchimp, Malwarebytes, Cisco Meraki, Microsoft Teams, Microsoft 365, Okta, Perimeter 81, RingCentral MVP, Slack, Trello, Ubiquity, VMware Cloud, and Zoom.

  • Q: Does Electric have a mobile app?

    Yes, Electric has a mobile app for Android, iPad, and iPhone.

  • Q: What type of training does Electric provide?

    Electric provides training in the form of documentation, live online, webinars, and in person.

  • Q: What pricing for support is available for Electric?

    Electric offers support included with purchase.

  • Q: What pricing for training is available for Electric?

    Electric offers training included with purchase.